We have all read and been told by the business guru’s that people are your most important asset. Given that about 70% of US businesses are service and information oriented, most of us have experienced that people are not only the asset, but also a good portion of the problem. In fact, one of the hardest things to do in business is to get people on the same page. It’s not easy to find a balance of working together happily and growing, without people fighting back thinking you are trying to control them.
Have you worked with someone that stifles the conversation and has all the answers? At the other end of the spectrum, have you worked with someone that brings people up and lifts the intelligence of the group?