Can a Meeting be a Game Changer?

meetings-suckWhy is it that so many of us don’t like meetings? I personally like the feeling of getting a bunch of innovative people together generating better and smarter ideas than any one of us could come up with on our own. Most people have a hard time seeing a meeting as a game changer. Would you think a meeting could speed up change or push you ahead of the competition to become the global leader in the industry?

Well that is exactly what happened with Wal-Mart. Their Saturday morning meetings created a lead time in the industry and catapulted Wal-Mart up to one of the highest grossing companies in the world. You might say, “Excuse me, a meeting did that?” Well, in Verne Harnish’s book “The Greatest Business Decisions of All Time,” Hank Gilman makes that case.

It began back in the beginning when Sam Walton started this Saturday morning meetings in his first store in Bentonville, AR. He held these meetings to gather all of his people in one place to figure out what was selling and what was not. He would look at different metrics and determine what needed to be changed based on what had happened over the previous week. Then, with the managers brainstorming, they would make changes, put items on sale that needed to go, and move things around to get noticed. After this, they immediately went out and implemented these ideas to take advantage of the strong weekend activity.

Stay ahead of the competition. This was key. By simply staying days ahead, they eventually zoomed past the industry leaders, such as Sears and Kmart. When interviewed, Walton’s friend and successor David Glass explained that a big accomplishment of the Saturday meetings was to collect and distribute information to all of those in the company, so it could be shared. Sam felt that everyone should work together as partners and should know what was going on.

This meeting allowed Wal-Mart’s people to gather and discuss ideas, and they could have all the corrections in place by noon on Saturday. This would put Wal-Mart ten days ahead of the likes of Kmart and Sears. How did the meetings work? The employees would share their best ideas and concepts. The idea of a Wal-Mart greeter came from this. Some executives would show best practices videos. To top it off, if the meetings were getting stale, they would bring in guest speakers like Bill Clinton, Adam Sandler, and Oprah Winfrey.

What are you doing in your meetings to stay just ahead of the competition and share information with your employees? How are you making them feel like partners? And yes, even the best of us can have stale meetings, so what are you doing to make sure they are interesting?




Steve Jobs And The Power Focus!

I am writing this week’s blog on Friday, October 5, which has great significance for me. My partner of 20 years back in my investment days was born on this day, along with my lifelong best friend Ronald Poles. It is also one year from the day that Steve Jobs passed away. Verne Harnish reminded me of this in his blog, and he shared this video put out by Apple. It is a nice tribute and a great reminder of what he and Apple have done for our everyday lives.

Steve Jobs is an icon of our time. In this country, we all love the story of the underdog or a great comeback story! That is the story of Steve Jobs. The board of the company that he started himself removed him, but then they asked him to return when things went bad, and he turned Apple into the most valuable company on the planet.

I also find it interesting that a man who demanded so much from his people and was considered so difficult to work with managed to accomplish so much. Walter Isaacson discusses the details in his book about Steve Jobs. Jobs pushed his people further than they thought they could go. I remember this saying I came across many years ago: When you look back over your life, the people that you will remember the most outside of your immediate loved ones are the ones that got the most out of you.

If I think back, that is true for me. The teachers and the coaches that pushed me to do more than I thought I could do are the ones that stand out in my mind. Jobs was that type of person. Even though I am sure many people got frustrated with him, those same people remember going to the next level because they were around someone that pushed to get the most out of them.

Steve Jobs also focused on one key priority and spent three hours a day on that issue. He considered this to be vital to moving forward and creating successful products. He also had lunch most days with Jonathan Ive, his chief designer. During this time, they discussed the areas Steve thought mattered most and decided how to move forward with those ideas to create the great experiences we have today with Apple products. Adam Lashinsky outlined this in his book “Inside Apple.”

That type of time takes a lot of energy to get the “Flywheel” spinning, as discussed by Jim Collins. And what a Flywheel and legacy Steve has created! It still pushes out “gee-whiz” products that will have people standing in line for hours just so they can be one of the first to buy them.

I know I could definitely be more focused in my efforts. How much focus and effort are you putting on the most important areas of your company and your life?