The Dark Secrets of Entrepreneurs

depress entre 2Not a lot is written about how hard being an entrepreneur can really be, so it was very nice to see an article about the deep struggles that those at the top, who running a business, can deal with at times. The article is called The Physiological Price of Entrepreneurship, and I thank my EO forum mate Vonda White for sharing.

I think we don’t see a lot of this because the entrepreneur is frequently glamorized. You don’t often hear about the struggles and the ones that don’t make it after the hard work, sacrifices and money have been invested. Where is the glamor in that story? It is very lonely in that position because you can’t really talk to anyone about your struggles. If you do, then employees, customers and service providers will run from you and everything will fall apart anyway.

It was interesting in the article how they shared the story of Bradley Smith, whose company’s sales are now at $32 million, has grown 1,400 percent in three years, and is now 310 on the INC 500 list. What happened before that is what makes it interesting. In 2008, Bradley was consulting with clients on their debt when his debt had skyrocketed and he would think listening to them, “I’ve got twice as much debt as you do.”

With the 401(k) cashed in, a $60,000 line of credit, his Rolex sold, and going to his dad to ask for money, Bradley was in a bad situation. He and his wife would drink a $5 bottle of wine for dinner and contemplate how close they were to the edge. Then, his wife got pregnant with their first, and Bradley would stare at the ceiling at 4 a.m., wondering when it would turn around.

Bradley did turn it around, but as you can see from various other stories in the article, some have gone to the extreme of committing suicide, with even more contemplating it as their only way out.

This is the struggle that those on the outside don’t see and those on the inside find it hard to discuss with others. I find it somewhat insulting for those on the outside that vilify the successful entrepreneur and make it look like either they got there by being born to success, or because they are privileged in some way. In my experience, both scenarios are rare and most entrepreneurs work hard, sacrifice and push it to the edge to get the success they want. It is just that everyone around us only sees the material things and good life, and not all the gut-wrenching agony that we have gone through.

One of the powerful aspects about The Entrepreneur’s Organization and the Forum meetings that go with them, is that they are safe outlets for members to share and help each to get past these situations. Vonda said it well when she shared the article, “This is an important reminder why Forum is so important – so we can share the really deep, dark struggles of being an entrepreneur.

As an entrepreneur, how are you dealing with the loneliness and the struggles of running and leading a company?




Think It Into Reality

create realitySo you have had a hard day and you have lots of things coming at you – work, deadlines, bosses, personnel issues, organizing a family – and you feel overwhelmed with it all. Your brain is about to explode. Feel like this often? I do at times. How does it make you feel to know that, according to famous Harvard professor and psychologist William James, the average person uses only 10 percent of his mental power? Wouldn’t it be nice to use more?

How can we use more of our brain to not feel so overwhelmed, and more importantly to become the highest version of ourselves that we are seeking to become? An author that had a huge impact on me was Napoleon Hill, from the legendary book Think and Grow Rich. This book instills that your mindset and beliefs are what control your life. From all the research that Napoleon did with the wealthiest of men back in the early part of the 20th century, he realized that what you think about is what you are.

So let’s think about that. What are the dominating thoughts that are in your mind? Do you find yourself thinking and saying things like, “That is only for rich folks.” or “I will never earn enough money to buy a house like that.” or “He is filthy rich!” So what is so filthy about having money? Bill Gates and Warren Buffet don’t look so dirty, and on top of that, they are out creating jobs and bettering the world with all the great things they are doing with their money. If we think money is bad, dirty or evil, how are we going to attract it to us in the quantities that we really desire?

I found that early in my career, I had negative thoughts – like I wasn’t good enough to have lots of money or that it wasn’t possible. It was books like Napoleon’s and others I read that helped me set in place the right mind set to believe that I could have success and the money that I desired. You do this by creating positive statements about your success and wealth and stating them as if they are happening right now.

The subconscious will believe what you think about and set you in motion to get what you are after. This doesn’t mean that you can’t go backward once you have success or accumulated some wealth. Then, you have look at what you have been thinking about and determine whether your thinking is pushing you forward or holding you back.

I was reminded of how I was holding myself back, and how I still might at times, by reading Five Things You Need to Succeed According to Napoleon Hill. I know I let things get in my head that I don’t want there, and so I go back and read and implement things that are discussed in Think and Grow Rich and another great book like the The Answer.

Do you feel like you are getting all you can out of your brain or are you holding yourself back with negative thoughts? Change your belief and change your life, as many great ones have said.




Are We All Salespeople?

salesmanOver the past few months, I have been contemplating and researching speakers that would be a good fit for the EO Argentina University in November in Buenos Aries. Our theme for the university is “Tango with the Unexpected.” As co-chair of learning, I am working to bring in people that will meet EO expectations, which are very high, and relate with our theme. One speaker I would like to bring in is Daniel Pink. However, given he is in such high demand, I am not sure we can fit into his schedule or he can fit into our budget.

Pink has written five books. I have read three of them and working on the fourth now, which is his current one: To Sell is Human: The Surprising Truth about Moving Others. Pink’s work is always out on the edge and really takes a look at ideas, ways of life and thinking, digging deeper to find new meaning or a different perspective. He did that with his book Free Agent Nation, which I read in the early 2000s, and with Whole New Mind: Why Right Brainers Will Rule the Nations. Then, he really hit a nerve with people when he came out with Drive:The Surprising Truth about what Motivates People. This work changed a lot of people’s minds. I did a blog on it, discussing how we should motivate others and had several findings that were unexpected.

I will provide a sneak peek into what Pink has done with To Sell is Human, because it holds a surprising twist on how we see people that sell, suggesting that every one of us is selling in just about everything we do. When Pink sat down and took an in-depth look at what he had done over a two-week period, he realized that within the conversations – emails, texts, calls, and meetings – he was trying to get people to part with resources.

Most don’t like hearing that they are sales people. Selling can be perceived as trickery and deceit. But as Pink describes, things have changed and that is not the world we can play in – not if we want to succeed in selling. Pink creates a discussion around how sales has changed more over the last 10 years than over the previous 100. Further, our assumptions about it have changed. We still have about 1 in 9 people engaged in sales today, and the other 8 of 9 are indirectly involved in sales. Pink says, “We’re persuading, convincing and influencing others to give up something they’ve got in exchange for what we’ve got. “

An interesting point that he brings up in the book is that as business owners, we are supposed to send our sales people out to solve problems. What Pink discovers is that it is more about going out and helping people to find their problems. That is different, isn’t it? He discusses that an effective way to move others is to uncover their challenges. For sales to have meaning, he gets into discussing that it needs to be made personnel and purposeful.

Is your approach to sales working for you currently? I will have to say that is has been a struggle for us. If it is the same for you, maybe a radical way of changing our thinking around sales is what is needed to make them better. Check out this short interview that Pink gave on his key discoveries for the book.

Video Link: http://vimeo.com/61559527

 

 

 




Riding The Wheel Of Life

As I come back from an EO Insignia and Quantum Leap conference in Park City, Utah, I carry with me some great experiences. This conference brings all the segregated forums together to have time to interact with each other and gain a personalized approach to the EO experience. Insignia is for people with 7 years or more in EO, and Quantum Leap is for those with $15-million or more in revenue. We get time with the large group as well as with our own forum, which includes a coach to take us through exercises.

Our coach, Phil Kristianson, incorporated some adjustments and tools worth sharing. One, the Wheel of Life, allows you to look at the key areas of your life and rate them by how satisfied you are with that area. These include family, significant other, health, career, finances, relationships, spirituality, and adventure or fun. See the form here and print it out and try it for yourself.

When you fill this out, you see the areas where you are lacking fulfillment in life and where you are fulfilled. With that awareness and some introspection, you can create goals based around the areas you should be focusing on in order to better your life. If you go around the circle and find it to be up and down like a roller coaster, your life may not be as balanced as you may optimally like. Thus, an effort can be made to balance it out.

These types of exercises help us to understand one another in the forum. We get to know each other and our areas of strength or weakness, so we can share experiences and changes to help one another in those areas. This is a key aspect of forum: to get help and see if you are being real with where you are and how you are getting where you are going.

How balanced are the areas of your life? Do you have a peer or peer group helping you strive to improve?

 




Keeping It Simple Is An Understatement

When we are looking at our business, it seems completely obvious we should just keep it simple. While this may seem obvious, it is much more difficult to accomplish in a complex world filled with complex processes, complex rules, complex people, and complex competitive forces. If we could be more disciplined and keep it simple in our businesses, would we have more success? Well, that is what Ken Segall says in his new book that explains how Apple’s success was based on not just simplicity, but the Insanely Simple.

In the book “Insanely Simple: The Obsession that Drives Apple’s Success,” Segall explains how simplicity was the connecting theme between all the great things they did with hardware, software, strategy, and other areas, thus making them the most valuable company on the planet. Segall’s observations are particularly intriguing because he worked at an ad agency as creative director for companies like IBM, Intel, and Dell as well as with Steve Jobs’ other company NeXT.

cI have been saying this for a while now about the things we do and the products we create, so my interest was piqued. It was very clear that we had not gone to the extremes discussed in this book. I would like to thank my friend Paul Sponcia, a fellow entrepreneur in technology, for sending me this book. He knew it would resonate with me.

Segall says, “Whether you’re a person, dog, fish, or ameba, you will respond more positivity to the simpler solution – even if it isn’t a conscious response.” Knowing, embracing, and leveraging this as a business person, especially one creating the new web and mobile apps, will achieve greater success than those that do not.

Segall gives several examples, including limiting the number of people in a meeting to the few that really need to be there. More people create more complexity. When Jobs came back to Apple, they had about 30 products, and he simplified it down to 4. The iPhone has only one button because Jobs wanted complete simplicity. He rejected many versions before he got to the one button design.

The power of simple not only made amazing products, it became a key value at Apple. I see the power of simple and understand better why the opposing force of complexity gets in the way. I will be more relentless going forward with making simplicity a mantra of what we do.

What are you doing to incorporate simplicity in your business as well as other areas of your life?




How To Be Happy During Challenging Times

When I was in Istanbul, Turkey back in September, I heard Harvard lecturer and Good Think CEO Shawn Achor give his presentation focusing on research around happiness. This was fascinating, filled with humor, and centered on the power of happiness can spread and lead to more productive workers. Sharing this now seems very appropriate, given that half the voters out there are not very happy about the outcome of the election. I myself feel like capitalism has been pushed aside in favor of a bigger, more controlling government. I believe economic growth and jobs come from entrepreneurs, and big government only gets in their way, so this doesn’t motivate me to do a happy dance. So how can we all increase our happiness during challenging times?

Shawn has written a book called “The Happiness Advantage,” and it explains that our problems with happiness come from our thinking that we will be happy when we get to a certain outcome or level of success. Therefore, any victories or accomplishments get pushed down the road and delay happiness. The problem is that when we get there, the level of success is reset and increased. This leaves us with a feeling of not ever getting to that happy place, so what are we to do?


You can also click here to watch the video.

Our brains work better when we are positive and function less efficiently when we are neutral or negative. We also have increased intelligence and creativity when we are positive. As empathic beings, when we share a smile it is contagious the same way a frown or depression can be.

How do we become happier, and what can we do to increase happiness among those around us? Shawn shared 6 key areas on simple ways to change your happiness:

  • Gratitude – write five things that you are grateful for each morning. This refocuses your brain and opens up your awareness to look for the happy things in life.
  • Journaling – spend three minutes each day for thirty days writing about a positive experience. This has been shown to decrease doctor visits by 50%. You become more social, and your immune system improves.
  • Simplifying vs Multitasking – do one thing at a time. This is what we are built to do. Multitasking increases stress, which eats away at every organ in our body.
  • Utilizing Strengths – discover and focus on your strengths. This gives you high levels of energy and productivity with low levels of success.
  • Exercising – work out. This is as powerful an antidepressant as the pills, and it releases dopamine in the brain, which cause positive and uplifting feelings.
  • Meditation – relax and just watch your breath go in and out. It changes the way your brain structures itself and changes its electrical impulses. This allows a more balanced and positive feeling.

Shawn also discussed the activation energy that you use to get an activity to really kick in and become a habit. He wanted to play the guitar more but found that having to go into the closet and get it out deterred him. He reduced his activation energy (initial investment of energy necessary to accomplish a task) by placing the guitar in the middle of room. He then played for 28 out of 30 days.

What activity do you want to do to be happier? How are you going to reduce your activation energy and get it done?




A Better Version of Myself

I have returned home from my EO adventure in Istanbul, Turkey. What an amazing time with 800 entrepreneurs from 91 EO chapters in 39 countries around the world! We heard many interesting speakers, including the Turkish Prime Minister Tayyip Erdogan, who sent a recorded message for us. He told us about their country’s openness to trade and commerce. They are the fastest growing G-20 nation at 8.5%.

The city of Istanbul has 16 to 18 million people in a nation of 75 million, so the streets are very congested, which made it slow for us to get around. This worked out well because the city was beautiful, and there was so much to see. They had two key bridges that changed colors at night. It was an amazing site!

 

 

Matthew Kelly, the author of “The Dream Manager,” was the opening and closing speaker. He had us think about what we wanted out of the conference and asked us to write down our biggest challenge and greatest opportunity, so we could get our wheels spinning as the speakers shared ideas. His constant reminder that you are working to be a higher version of yourself really stuck with me. When we are striving for that, we find peace in who we are.

He discussed that entrepreneurs do what they do because the future can be bigger than the past. This struck me as something that is so true. We will sacrifice now and take the risk of the unknown because that burning desire in our gut tells us it is the best thing to do for a better future. He was inspiring and right on with his key points.

Another great speaker, Doc Hendley, rocked the house from a “do good and change the world” type of way. Doc started out as a bartender, but he woke up one day with this message in his head of Wine to Water. He started researching water and discovered that more people die from lack of clean drinking water than from any other cause. This hit home for me because my favorite charity is CharityWater, which I wrote about recently (see more here). He told his story of going to the worst places on the planet and helping change lives for others, while he almost lost his. Check out this short video on Doc here.

This presentation was so powerful and touching that it allowed over $55,000 to be raised for Wine to Water within one hour after his talk. Interestingly, Doc lives just over the mountains from us in Boone, NC. Fellow EO-er Kirk Finnerty and I are going to work hard to bring Doc to Knoxville and hold a big EO community event here for support Wine to Water.

There were many other talks including “The Happiness Advantage,” the spiritual talk by Dandapani, or the talks by current EO They all inspired me want to dig deeper, search out, and work each day in some small way of being the highest version of myself. members who have risen up from incredibly tough life challenges. They all provided examples or further knowledge of how to strive to be the highest version of yourself. It was an amazing EO University that filled me up in many ways from all sides.

They all inspired me want to dig deeper, search out, and work each day in some small way of being the highest version of myself.




Are Your Crucial Conversations Flops?

As I write this blog, I am waiting in the Frankfort airport and traveling to Istanbul, Turkey to join the EO University and about 700 of my fellow entrepreneurs, including some of my very close friends. I have been looking forward to this conference for a while and have been intrigued with Istanbul for as long as I can remember. I suspect it has something to do with a movie I had seen when I was younger. I look forward to sharing some of my experiences from exploring the city and attending the conference in upcoming blogs.

On the plane, I was reading “Crucial Conversations: Tools For Talking When Stakes Are High.” What makes this book so interesting is its implications for all areas of your life, even though it is a business book. It has really challenged me to think about why we tend to mess up conversations in important situations, like requesting a raise, discussing a big business deal, determining if your relationship will last, or trying to rekindle an estranged family relationship.

Why do we mess these up? In a crucial conversation, our natural fight or flight response kicks in, so blood leaves our brain and travels to the extremities in preparation for fight or flight. The blood leaving the brain decreases our cognitive ability to consider how to say the important things we want to say in a respectful and appropriate manner given the situation. In my experience, our words typically come out in the wrong tone or in a way that does not get the desired positive outcome.

The authors have researched thousands of crucial conversations, and they say having effective discussions is a learning process. When you understand what happens to your brain, you can combine this knowledge with some of their key findings and learn and grow in this area.

Their findings conclude people skilled at having productive conversations:

  • Start from the heart. This means they start with the right motives. Winning is usually not the right motive. We are brought up to want to move forward and get ahead. When this is brought into the crucial conversation, it leads to bad outcomes.
  • Focus on what they really want. When you are starting to move toward a position of silence, defensiveness, or punishing the other, ask yourself, “What do I want for myself, for others, and for the relationship?” By clarifying what you do and do not want, you free your brain to start searching for better and healthier options.

I know I need to work on this, so I’ll focus on it until I grow my awareness and really improve. How about you? Are your crucial conversations productive and healthy?




What Is Your Word For Success?

People are often looking for the magic to make a business work. When you listen to a successful person talk, they typically get asked, “What is the one word you would pick that is needed to be successful?” My word for that question is determination. As I listened to Randy Boyd speak today at The Legacy Centre Speaker Series, he answered the question with the word PERSISTENCE!

In this context, I would say that both words are synonyms. It takes every bit of persistence and determination that you can muster to get a business to the million dollar mark, let alone the multi hundreds of millions mark like Randy’s company PetSafe. During their annual review, Boyd asked his people why they have failed, and if they have not failed in some way, then he says they are not pushing the boundaries enough.

At Efficience, we have done some innovative work with PetSafe and are excited to be working with their team pushing the boundaries. This work will be released soon, and then l will share this exciting stuff! They are all about making having pets easier and more fun!

Randy shared a story about working with suppliers. He pushed them to continue to ship products to him and negotiated payments over time. He juggled things coming and going to pay suppliers as he made sales. This is a classic story of a successful business person. Many of us have it in our heads that successful people have it so good and have it all figured out, so they have no worries or issues. If someone is successful, it is almost always because he or she went through a lot of worries and issues, with the key being that they PERSISTED through them.

What about you? If you have some level of success in business or life, what would be your one word that you would describe that it takes to make it to a higher level?




Power of One

Having a business and being an entrepreneur, you attempt to make a difference in your life, sometimes in the lives of others, and not so often, in the world. I see this on a daily basis because running a company is integral in the lives of many people around me.

You usually see the small things but not the larger impact that you might make someday in the future. For example, you may have created some great product that improves the lives of others in a meaningful way, or you may go public in an IPO and share stock with your early hard-working employees that one day generates more money than ever imagined.

Sometimes, your greatest impact to make the world better may not even show up until after you’re gone. This was the case for Rachel Beckwith, a little girl that forever changed the lives of 60,000 people after she was killed in a tragic accident. I will share the story briefly, and then you can watch the short video to see the effects of her dreams and actions. Warning to all viewers: if you are uncomfortable feeling the goodness of humans helping each other and fear a tear may build up around your eyes, don’t watch this video.

At 9 years of age, Rachel Beckwith had a big heart and wanted to solve many of the problems she saw in the world. When Scott Harrison from Charity Water (my favorite charity) visited her church and shared how his organization helps young kids in Africa get access to clean drinking water, she set out to help and created her own fundraising page. With her ninth birthday coming up, she asked those that normally gave her gifts to donate $9 instead, with a goal to raise $300.

She raised $220 and made a promise to try harder next year. However, a few weeks later, a tractor-trailer on I-90 near Seattle, WA jackknifed into a logging truck and smashed into Rachel’s car. She was the only one critically injured, and on July 23, 2011, she was taken off life support. The news of her story soon spread, and in the month that followed, approximately 30,000 people gave $1.2-million.

Watch as Rachel’s mom goes to Africa to witness the new wells flowing with clean water and the impact that her 9 year old daughter has left on the lives of so many.

What is the legacy that you are going to leave behind?

See VIDEO here.